Sommeliers, Sumilleres, Somms... Whatever you call us, we areyours. #Enofusion19

It was a fleeting, whistle-stop visit, with little time to fully explore Enofusión 2019.

On January 30th, I was invited to give a presentation at 11:30 am alongside my esteemed colleagues: Ferrán Centelles, Armando Guerra, Clara Isamat, and David Villalón. It was a concise "wine talk" — with perhaps too little time for debate—focused on the evolution of the "new Somm" and our shifting responsibilities. We discussed the language we use and how to convey relevant, balanced information to the client without overwhelming them.

We also addressed a critical issue that is currently a major concern for us in London: staff retention. This is a task that we, as Head Sommeliers, have been refining to successfully keep our most valued and qualified team members. During the talk, we all agreed that a dignified, fair salary—aligned with the weight of acquired responsibilities—is the most basic and essential foundation for valuing an employee.

It is inconsistent to have professionally qualified sommeliers with the right experience and performance levels earning below their expectations. This only breeds dissatisfaction, neglect, and a loss of passion for the profession. This sentiment inevitably spreads through the dining room, creating a negative energy that the guest will eventually feel.

Is it shooting yourself in the foot? A boomerang effect? Call it what you will.

Another vital pillar for talent retention is the role of the mentor. A mentor guides, supports, and shapes the sommelier’s career, dedicating significant time and investing in their preparation. This requires understanding and providing the professional flexibility necessary for that employee’s growth.

Training, training, and more training—that is the key to retention.

These points, among others, were debated during our talk. I would have loved more time; I enjoyed the experience immensely, but it felt all too short.

Once the presentation ended, I had the rest of the day to explore the fair.

I had the pleasure of reconnecting with old acquaintances and meeting people who, until that day, were strangers.

Cheers.

Agustín Trapero